An Aliigo assistant for your practice website

Useful answers from information you approve

Routine questions can interrupt a busy front desk: where the office is, how a first visit works, which services are listed or where to request an appointment. We organize the practice information that should support those answers and identify gaps that need your team's confirmation.

Your staff approves the knowledge before activation. We test representative questions, check links and agree what the assistant should do when information is missing or a visitor needs a person. We review and update the information together as your practice changes.

A clearer path to your team

The assistant can point visitors to official service pages, office contact details and appropriate booking or first-contact forms. It should not invent availability, promise an appointment or answer questions beyond approved practice information.

Aliigo does not diagnose, prescribe or recommend treatment for an individual. Clinical questions and patient-specific information belong with your practice through the appropriate secure channel. A public information assistant is not a substitute for a clinical communication system.

• Practice-approved FAQs and service information
• Links to your official contact and booking paths
• Checks for unsupported answers and missing information
• A clear route to staff when a person is needed
• An agreed process for reviewing and updating knowledge

Start with a focused demonstration

We first review your public practice information and the questions staff answer repeatedly. The demonstration shows how an assistant could help with those specific tasks. We agree implementation, ongoing support and any platform costs before you commit.

Patient information and conversations must not be sent to marketing analytics. Any future patient-specific capability would require a separately assessed privacy, security and operational scope, not an assumption that the public assistant already provides it.